The InstituteThe Australian and New Zealand Institute of Insurance and Finance

Diploma of Life Insurance

The Institute's Diploma of Life Insurance meets the requirements of the following FNS07 qualifications: FNS50107 Diploma of Financial Services. This means that the modules in the course include coverage of the competency standards required for issuance of this national qualification.

Upon completion of the following modules, students should obtain the following learning outcomes and national competencies:

A summary of the employability skills developed through this qualification can be downloaded from http://employabilityskills.training.com.au/.

FSL401 Life Insurance Products

Provides students with an in-depth knowledge of products and services developed and sold by the life insurance sector.

FSL402 Customer Service

Provides students with the skills and knowledge to deliver professional services to customers including responding to enquiries, processing compaint, negotiating sales, and maintaining relationships.

FSL403 Life Insurance Policy Processes

Covers the information, skills, regulation and ethics of handling life nsurance policies. This module introduces and explains a wide variety of policy processes, from the initial receipt and assessment of a life insurance proposal through to policy administration alterations and claims.

FSL500 Tier 1 Compliance: Providing Advice in Life Insurance

Covers the skills and knowledge required to provide advice regarding life insurance products in line with ASIC RG 146 Life Insurance Compliance. 

FSL503 Life Insurance Distribution

Covers the skills required to create and document life insurance product distribution plans, and action those plans within established parameters. Students will also learn how marketing tools are developed and made available within budget, and how to review and revise their strategy while measuring ongoing results to inform the strategic reviews.

FSL505 Life Insurance Underwriting

Details the principles and practices of life insurance underwriting. Beginning with the basics of life risk and life insurance proposals, the module proceeds to cover approaches to risk acceptance, rating systems, financial and medical underwritting and the role of reinsurance.

FSL506 Life Insurance Claims Management

Covers the process of determining the validity of a life insurance claim, asessing its impact and calculating payments for claims made agains each of the major policy types.

More Information


Login to My Institute to access a wealth of personalised Institute services including Insite, your personal Learning Portfolio and local branch events.

Email or Master ID
Password




Forgotten your password?

Need to register? Sign up.
Click here to find your Master ID.
Contact Us | Terms and Conditions | Privacy