The Institute’s Head Office is located in Melbourne, Victoria, Australia.

Customer Service

For enquiries relating to individual membership and award course study:

Telephone: (61 3) 9613 7280 (New Zealand Freecall 0800 103 675)
Fax: (61 3) 9642 4166
Email: customerservice@theinstitute.com.au
Mail: Level 8, 600 Bourke Street, Melbourne VIC 3000 Australia
Customer Service hours are 8:30am – 5:30pm AEST, Monday to Friday.

Client Solutions

For corporate enquiries relating to educational products and industry partnership:

Telephone: (61 3) 9613 7200
Fax: (61 3) 9642 4166
Mail: Level 8, 600 Bourke Street, Melbourne VIC 3000 Australia

Local Institute Branch 

For enquiries relating to workshops, seminars and professional development events please contact the relevant Institute Branch.

For all other enquiries:

Telephone: (61 3) 9613 7200
Fax: (61 3) 9642 4166
Mail: Level 8, 600 Bourke Street, Melbourne VIC 3000 Australia