Assessment FAQ’s Assignments What should I do before submitting my assignment? Make sure you have read the Institute's requirements for formatting and uploading your assignment. How do I contact the Institute if I have an administrative question concerning my assignment? You can telephone, fax, or email Customer Service at the Institute. Telephone: (+61 3) 9613 7280, fax: (+61 3) 9642 4166, email: customerservice@theinstitute.com.au. How do I contact the Institute if I have a content related question concerning my assignment? You can telephone, fax, or email Student Support at the Institute. Telephone: (+61 3) 9613 7200, fax: (+61 3) 9642 4166, email: studentsupport@theinstitute.com.au. What do I need to keep in mind when preparing my assignment? Remember that your assignment needs to reflect your own work. Try to put answers in your own words instead of repeating what the study materials say. Markers expect that answers will be presented in sentences and paragraphs not in dot points unless these are specifically asked for. When you are composing your assignment make sure your sentences and paragraphs present a logical sequence of ideas. Check each answer as you write to make sure the points you make are relevant to the questions. What happens if my assignment is longer than the word limit? While no penalty applies, your assignment will be assessed on the relevance of the answers. Word limits are provided as a guide to help you work out the approximate size of the expected response. However, if your assignment is significantly over the suggested limit try to delete any repetitious or irrelevant material. Can I work on my assignment with another student? While it is beneficial for you to discuss key concepts raised in the course materials and how they apply in the workplace with other students, remember that you need to work on your assignment by yourself. It is important that you don't copy other students' work or work on an assignment as a joint project with others, as this is part of your individual assessment. If an assessor raises concerns that a number of assignments seem to reflect collaborative effort, the Institute will investigate and may apply penalties if the assessor's concerns are substantiated. Examinations How can the Institute help me prepare for my examinations? If you have specific questions about preparing for your examinations you can contact Student Support at the Institute by email, phone, fax or post. Remember that if you are participating in a Study Group with other Institute students you may contact them to organise revision sessions What can I take into the examination? You may bring writing implements and a numeric non-programmable calculator. No other materials are permitted for security purposes (including phones, notes, etc). At the beginning of the exam, please listen to your supervisor’s instructions, and seek assistance if required. What time are the exam sessions?
Two exam sessions are held on each exam day: • Morning session: 10am – 12.10pm • Afternoon session: 2pm – 4.10pm Where will I sit my exam? If you work within 70km of an Institute examination venue you are required to sit your exam at this venue. Venues are located in most major cities in Australia and New Zealand, and in major Asia-Pacific centres. If you work outside a 70km radius of an Institute Examination Venue, you have the option of arranging a suitable temporary examination venue in which to sit your exam. Temporary venue You can nominate a suitable temporary exam venue which the Institute must approve. A suitable temporary examination venue is a workplace training or meeting room away from high-noise areas and free from interruptions. Any costs incurred for temporary exam venues will be your responsibility.
If you are arranging a Temporary Examination Venue you will also have to nominate a suitable supervisor who is an independent and trusted person. Is special exam support available? Yes, support is available. If you have a disability or are in circumstances that require special support or facilities to sit an exam, please contact Student Support about your requirements in advance of the exam date so that alternative arrangements can be made. These matters will be administered with care and confidentiality. Please email studentsupport@theinstitute.com.au What are the procedures on exam day? You must present photo identification (eg. driver’s license or work staff card) and your venue notification as proof of identification at your exam. This is very important, if you cannot be identified you may not be allowed to sit the exam. How am I marked and when will I get my results? Your results will be available on the Institute’s website approximately six weeks after your exam date. This time is required to ensure that papers are correctly marked and validated. After your results are made available online, an official Statement of Attainment will be mailed to you. Can I have my assignment or exam re-marked? You may apply to have your assignment or exam re-marked. To do so you must submit a Re-mark Application form within one month of your results being released. The form is available on the Institute’s website. The non-refundable application fee is A$105 or NZ$115. What is an assessment analysis report? An assessment analysis report provides detailed feedback for either your exam or assignment. An analysis report is prepared by expert Institute examiners and is provided to you within one month of application. To apply, submit an Analysis Report application form which is available on the Institute’s website. The non-refundable application fee is A$105 or NZ$115. What is Special Consideration? Special consideration is any set of circumstances which disadvantages a student’s study program to a serious extent, and results in an inability to sit a scheduled exam or complete an assignment. The Institute recognises that part-time distance education study can sometimes be difficult and taxing and is supportive of students in difficult circumstances. What is academic misconduct? Academic misconduct is cheating, or breaking other Institute academic rules. The Institute takes academic misconduct very seriously because our reputation, and that of our students and the industry, relies on the integrity of our assessments. What is plagiarism? Plagiarism is presenting someone’s words or ideas as if they are your own. The Institute takes this matter very seriously. What is Recognition of Prior Learning? Recognition of Prior Learning (RPL) is the process of providing credit for previously completed qualifications, work experience and life experience. Prior learning is evaluated and compared with the requirements of the Institute’s course modules to determine what credits may be granted. Applications can be made for RPL by Mutual Recognition, RPL by Exemptions, and RPL based on Relevant Professional Experience.
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