Volume 35 No. 2

• Volume 35, Issue 2 (2012)
• Your Institute Online
• Viewpoint: Industry leaders share their views
• After the Rain, the Rainbow? What's Ahead for Brokers
• New Directions for Risk Management
• The Tao of China's Insurance Industry Within the Framework of the WTO
• It's Time for ICAAP
• Legal Update: D&O Defence Costs - What Next?
• The "Spirit" or the Terms?
• Comment: Grahame Burton
• Q&A Profiles
• Q&A Profiles - John Mutton

Volume 35 No. 1

• Volume 35, Issue 1 (2012)
• Membership Services Revolution: The Institute launches an exciting new era for membership
• Viewpoint: Industry leaders share their views
• Direct Insurance: Would you like fries with that?
• The Magic Pudding - UK Motor Insurance
• Reinsurance Round-up 2011
• Risk Manager, Risk Adviser - What's in a name?
• Improving Performance Through Occupational Wellbeing
• Industry Issues
• Q&A Profiles
• Australian Insurance Industry Awards 2012
• In Brief: News from the Institute

Volume 34 No. 5

• Volume 34 No5 Summary
• Viewpoint
• Feature: Rebuilding and Recovery
• Dancing with Wolves?
• Know Risk is Live
• New Zealand Earthquake - The Aftermath
• Hong Kong and China: Parallels and Differences
• From Grassroots to Premier League – How Australia leads the world in the development of sports insurance
• Management Issues: A New Way to Create Capacity and Improve Employee Satisfaction
• Aon Benfield Scholarship 2011: Post-seminar Report
• The Generation i Program
• Where are they now? Winners of the Peter Corrigan International Exchange Award
• Inside the Institute - Membership: Trevor Simpson
• A Message from the CEO

Volume 34 No. 4

• Volume 34 No. 4
• A Message from the CEO
• Viewpoint
• Surviving and Thriving on Change
• Surviving and Thriving on Change
• Surviving and Thriving on Change
• Accreditation: Improving the Professional Status of the Insurance Investigator
• 8th Annual Australian Insurance Industry Awards
• Finding the Right Balance: Risk Appetite
• Comment: Risking the Sum Insured
• 2010 TurksLegal Scholarship Winners Report: A Career in Claims
• Know Risk
• Inside the Institute: International - Xiaofeng Gu

Volume 34 No. 3

• Volume 34 No. 3 Summary
• A Message from the CEO
• Viewpoint
• Floods and Cyclones: Two Months when Time Stood Still
• Floods and Cyclones - The Aftermath
• The Question of Flood Insurance, Part I: Practical Outcomes in the Context of the Current Law
• The Question of Flood Insurance Part II: The Meaning of Flood
• Flood Management: A 12 Point Plan for Australia
• Flood - Can the Insurance Industry Keep Its Head Above Water?
• Comment: Memoirs of a Floodologist
• Introducing the new ANZIIF Board Members
• A Short History of the Reinsurance Study Course
• Inside the Institute

Institute Journal Volume 34 No. 2

• Volume 34 No. 2 Summary
• A Message from the CEO
• Viewpoint
• Insurance - The Hidden Career
• The National Credit Act: The Effect on Insurers and Brokers
• Using Machine Learning to Enhance Portfolio Value
• Marine Delay in Start-up Insurance - A Mysterious Insurance Coverage Simplified
• Insurance Brokers Restraint of Trade
• Aon Benfield Scholarship Report
• Fellowship by Merit
• Inside the Institute

Institute Journal Volume 34 No. 1

• Volume 34 No. 1 Summary
• Message from the CEO
• Natural Disasters - Funding and insurance
• Insurance Brokers: Obligations to Clients
• The Legend of Lloyds - How the Insurance Industry was born in a coffee shop
• New Zealands Solvency Reforms - Will they Bark or Bite?
• Class Actions
• Reinsurance RoundUp
• Viewpoint Steve Nevett
• Inside the Institute - David Ling, Education and Knowledge Management Department

Institute Journal Volume 33 No. 5

• Volume 33 No. 5 Summary
• Business Planning - Bringing the Future into the Present
• Industry
people - Graeme Anschutz FAIM, FAICD
• Legal Update: Some Recent Developments in Professional Indemnity Insurance Law
• Mediation: The New Settlement Tool for Insurers in Hong Kong
• Renewable Energy - The Way Forward: How Can the Insurance Industry Help?
• The Changing Face of Regulation
• The Ethical Dimemma: An Interview with Ombudsman Peter Hardham
• Viewpoint - Robert Whelan, Executive Director & CEO
• Working within the Rules - Regulatory and Industry Organisations Framing the Industry
• Inside the Institute: Monique Muldoon - Office of the CEO
• ANZIIF Win the Asia Insurance Award 2010

Institute Journal Volume 33 No. 4

• Volume 33 No. 4 Summary
• Know Risk: The Insurance and Risk Community Network
• All in a state: The pitfalls of negotiating professional indemnity insurance in large scale commercial contracts
• Cyclone Tracy and the Australian Insurance Industry- The Silver Lining
• Australia and New Zealand Insurance Industry Awards 2010
• The new decision-making regime
• Underinsurance and Non-Insurance – A Factor of Attitude, Accessibility and Affordability
• Inside the Institute : Kirk Populin - ClientSolutions
• Institute Scholarships and awards
• Viewpoint

Institute Journal Volume 33 No. 3

• Volume 33 No. 3 Summary
• APRA capital : What’s ahead for general insurers?
• ASIC v Rich
 and the
 Importance
 of D&O Insurance
• Inside the Institute - Rosemary Parker, Student Support
• Pre-existing conditions – could they invalidate
your travel insurance?
• The Things Women Can Do for Themselves
• Viewpoint : Industry leaders share their views - Gayle Tollifson
• Viewpoint : Industry leaders share their views - Mandy Anderson
• Women in insurance cont
• Industry Profile: Nancy Milne OA
• Women in insurance – rising to the top

Institute Journal Volume 33 No. 2

• Volume 33 No. 2 Summary
• An ageing workforce and workers compensation
• Attracting and retaining key personnel - lessons from Singapore
• CIP points – Are you keeping track?
• Industry people
• Responding to the inner nomad
• The Changing Face of Insurance Regulation
• Viewpoint

Institute Journal Volume 33 No. 1

• Volume 33 No. 1 Summary
• Bushfire arson : a catastrophic crime
• Did the earth move for you
• Flood information for insurance
• High court clarifies application of section 45
• Inside the Institute - events
• Insurance (prudential supervision) bill
• Managing the risk in property transfer
• One step closer to a brave new world
• Reinsurance round-up 2009
• Viewpoint : Vivek Bhatia, CEO Lumley Insurance

Institute Journal Volume 32 No.5

• A Serious Look At Some Burning Issues
• ANZIIF Named Education Service Provider of the Year
• Counting Carbon - Implications for Australian Business
• Protection Against Piracy - A report on Piracy and the Insurance Market
• Towards 2010
• Viewpoint - Chris Bowen MP
• Yesterday's Attitudes are Today's Exposure

Institute Journal Volume 32 No.4

• Australia and New Zealand Insurance Industry Awards 2009
• Drawing a Fine Line
• New Avenues for Strategy-Based Financial Planning Insurance Bond Master Funds
• New Zealand Insurance Meet Prudential Regulation
• Risk, Responsibility and Reward: The Insurance Industry's Response to Climat Change
• The High Cost of Insurance Fraud in Australia
• Viewpoint - Industry leaders share their views: Frank O?Halloran, QBE.

Institute Journal Volume 32 No.3

• An intelligent reponse to a Financial Downturn
• Compulsory Disclosure
• Cyberbullying - The next wave? Implications for Insurers
• Insurance in Superannuation - the way to go
• It's raining and Insurers are paying, but are they collecting?
• The Importance of Financial Liquidity
• The Incomplete Contract
• Viewpoint - Industry leaders share their views - Robert Kelly

Institute Journal Volume 32 No.2

• A Day in the Life of a Forensic Examiner
• Catastrophe Boomerang - Protecting property portfolios in emerging insurance markets
• Collateralisation of non-APRA regulated reinsurance recoveries - has the industry's passion subsided?
• Damages for distress
• Fire, flood and falling rocks
• Human Capital - Making talent a strategic priority
• Managing your most valuable asset during the GFC
• Veiwpoint - Industry leaders share their views - Russell Higginbotham

Institute Journal Volume 32 No.1

• CEO Viewpoint - Steve Nevett, Aon
• Group Life Insurance - Gaining Prominence
• Life Insurance Claims Set to Rise - How Should the Industry Respond
• Predictive Modelling - Using Numbers for Competitive Advantage
• Producing Insurance Policies in Litigation
• Professional Indemnity and Directors' and Officers'
• Protecting Innocent Investors

Institute Journal Volume 31 No. 5

• A day in the life of a claims manager
• Careers in Insurance
• Ethics, insurance and financial services
• General average ancient and modern
• Improving customer service and reducing claims costs - is there a conflict
• Takaful insurance
• The ALRC's proposed reform of privacy laws
• The ethical conduct of litigation

Institute Journal Volume 31 No. 4

• A Day in the Life of an Underwriter
• An Inconvenient Dying
• Australia and New Zealand Insurance Industry Awards
• CEO Viewpoint - Jacki Johnson, CEO IAG's eVentures
• Location Intelligence
• Microinsurance
• Protecting Innocent Co-Insureds

Institute Journal Volume 31 No. 3

• A Day in the Life of a Broker - Part 2
• An Applied Approach to Enterprise Risk Management
• CEO Viewpoint - Terry Towell, CEO, Allianz
• Events
• In Brief
• Inside the Prime Minister's 2020
• Perspective on Risk Management Under APRA Regulation
• Portrait of a Technophobe
• Top 10 Risks for the Insurance Industry
• Trends June/July

Institute Journal Volume 31 No. 2

• A Day in the Life of a Broker
• CEO Viewpoint - David Smith, CEO, Zurich Financial Services Australia
• Evaluating General Insurance Premiums
• Events
• From the CEO
• In Brief
• Income Protection Claims for your Psychological Condition
• People Used to Talk About the Weather: Now They Just Talk About Climate Change
• The Duplicitous Travel Agent - A Call for Clear and Effective Communication
• Trends April/May
• What is La Nina Costing Insurers and What Can They Do About It?

Institute Journal Volume 31 Issue 01

• 2008 Australia and New Zealand Insurance Industry Awards.
• 2008?s most important industry issues.
• Aon Re Scholarship: The scourge of demand surge.
• Before you go?
• Careers: Industry HR issues.
• Comment: What can we do about the Reckless Insured?
• Events Calendar.
• In Brief: News from the Institute.
• Industry Resources: Insurance statistics Australia- twenty years of achievement.
• Legal Update: Liability Insurance- Time for a new operative clause.
• New members.
• People - Energy or Experience.
• The Global Insurance Market: Clouds on the horizon.
• Trends Feb/March 2008
• Viewpoint. Industry leaders share their views with Journal readers.

Institute Journal Volume 30 No. 5

• CEO Viewpoint - Estelle Pearson, Manging Director, Finity Consulting
• Financial Reform in New Zealand
• From the CEO
• Institute News
• Insurance, Medicine, the Law and the Pursuit of Truth
• Liability for Consequential Loss When a Valid Claim isn't Paid
• Placing Risk Overseas and Proposed Regulation of Direct Offshore Foreign Investors
• Regulatory Update: Utmost Good Faith - Some Recent Developments
• The Changing Face of Insurance Accounting

Institute Journal Volume 30 No. 4

• Business Succession Planning - Some FAQs
• CEO Viewpoint - Heinrich Eder, CEO, Munich Re Group in Australasia
• Feature: Financial Plaaning Better Super - Superannuation Reform in Australia
• Feature: Financial Planning Baby Boomers - Doing if for themselves
• From the CEO
• Institute News
• Outperforming the Stock Market: Why Strategies are Important
• The Comcare Self-Insurance Option
• The Financial Planners and Underwriters Relationship
• Workers' Compensation, OHS and the 'New' Federalism

Institute Journal Volume 30 No. 3

• A Marriage Made in Heaven
• CEO Viewpoint - Mario Pirone, CEO, CGU Insurance
• From the CEO
• Institute News
• Insurance Plan Helps Save Endangered Snow Leopard
• Personal Lines Insurance: A Century of Damage - Property Loss due to Natural Perils
• Personal Lines Insurance: The Looming Challenges
• Personal Lines Insurance: There's No Such Thing as Absolute Safety
• Reinsurers Beware!
• Three Colours - Professional Indemnity Insurance (Part 2)

Institute Journal Volume 30 No. 2

• CEO Viewpoint - John Tsouroutis, CEO, Territory Insurance Office
• Climate Change: Global Warming Can't Be Ignored by Investors
• Climate Change: Insuring the Built Environment for Extreme Weather Events
• Climate Change: The Impact on Insured Property Losses in Australia
• Contractual Obligations
• From the CEO
• Institute News
• The Changing Role of the Expert Witness
• Three Colours - Professional Indemnity Insurance (Part 1)

Institute Journal Volume 30 No. 1

• APRA Regulated Captives - A Loss of Opportunity
• CEO Viewpoint - Bob Buckley, Managing Director, Wesfarmers Insurance
• Employer Responsibilities Regarding Risk to Employees From Members of the Public
• Financial Planning Update: Demographic Change and Investment Returns
• Financial Planning Update: Ducking and Weaving on Interest Rates
• From the CEO
• Institute News
• Obvious Risk Not So Obvious
• Swings and Roundabouts - Claims with Foreign Jurisdictional Issues

Institute Journal Volume 29 No. 5

• An Updated Overview of Political Risk Insurance
• Building Vietnam's Insurance Education Capabilities
• CEO Viewpoint - Diana Eilert, Group Executive, People Technology and Marketing, Suncorp
• China's General Insurance Market: Contextual and Current Conditions
• From the CEO
• Institute News
• Plaintiff Lawyers Look to Class Actions
• The Increasing Trend of Host Employers' Liability

Institute Journal Volume 29 No. 4

• CEO Viewpoint - Roger Bell, CEO, Vero New Zealand
• CIP Case Studies - How to Meet Your Professional Requirements
• Financial Planning Update: Business Succession Planning
• Financial Planning Update: Rational Man vs Psychological Realities
• Financial Planning Update: The New Zealand Financial Planning Industy - Parallels with Australia
• From the CEO
• HIH Scheme: Small Clause - Big Impact
• In Pursuit of Contract Certainty
• Institute News
• Insurance Business: The Pearl River Delta Perspective
• Insuring Historical Buildings in Australia - Lessons from Overseas
• Maximising the Value of Your FCR

Institute Journal Volume 29 No. 3

• Aon Re Scholarship Winner's Report
• CEO Viewpoint - Brian Carpenter, CEO, Asia, Australia and New Zealand Jardine Lloyd Thomson
• From the CEO
• Insurance Fraud - Victimless Crime?
• Medical Indemnity - An Update
• Peter Corrigan International Exchange Award 2005 - Research Report
• Recent Developments in Directors' and Officers' Insurance and Indemnity Protection
• The Benfits of Risk Mitigation

Institute Journal Volume 29 No. 2

• An Overview of the Key Financial Service Refinements Affecting General Insurance
• ASIC - Facing Regulatory Challenges in 2006 - Westpoint Group
• CEO Viewpoint - Mike Gurry, Managing Director, HBF
• Climate Change
• From the CEO
• Institute News
• Integrating Business Planning and Risk Management - Are Insurers Ready?
• Prudential Times
• Reinsurance Assets - Searching for Gold in the Archives
• Responding to the Regulatory Challenge: A Strategic Approach
• The Cross Liability Claims Protocol
• The Next Reform Item on APRA's Agenda - Governance
• Tort Law Reform - A Response to the NSW Chief Justice

Institute Journal Volume 29 No. 1

• CEO Viewpoint - Joh Balmforth, CEO, AMI New Zealand
• Counterfeit, Extortion and Recall
• Disability Insurance: Funding Outside or Within Superannuation?
• From the CEO
• Institute News
• Life Insurance and Wealth Management in Asia
• Naming Another Party
• Stopping Dirty Money
• Storm Insurance Costs
• The Increasing Importance of Claims Management to Insurers

Institute Journal Volume 28 No. 5

• CEO Viewpoint - Simon Swanson, CEO, Comminsure
• Continuing Professional Development - Essential for Risk Managers
• Continuing Professional Development in Insurance
• From the CEO
• Improving Accessibility - the Insurance Ombudsman Service
• Institute Journal Article 1
• Major Reforms to WA Workers' Compensation in 2005
• Task Force Report on Financial Intermediaries in New Zealand
• The Benfits of Offshoring
• The Cross Liability Protocol in Operation
• Workers' Compensation in Australia - with Specific Focus on NSW
• Workers' Compensation in Victoria

Institute Journal Volume 28 No. 4

• A Comparison of Aspects of Insurance Law in Australia, Mainland China and Hong Kong, Part 2
• APRA Discussion Paper: the 'Fit and Proper' Requirements
• APRA's Viewpoint: Stage 2 'Fit and Proper' Reforms
• Business Insurance Risk - Are the 'Financials' an Iceberg or Lighthouse?
• CEO Viewpoint - David Bidmead, Region Head Pacific, Marsh
• Fit and Proper?' A Guide to APRA's Second Draft Standards
• From the CEO
• International Developments in Broker Remuneration
• Managing Outsourcing Risks
• The Institute Update

Institute Journal Volume 28 No. 3

• A Comparison of Aspects of Insurance Law in Australia, Mainland China and Hong Kong, Part 1
• CEO Viewpoint - Ian Brown, Deputy CEO, Insurance Australia Group and new ANSIIF President
• Climate Change - Impacts, Risk and Opportunities for Insurers and Reinsurers
• From the CEO
• Global Climate Change: Fact or Urban Myth
• Paying for Asbestos, Part 2
• Private vs Public Underwriting
• The Institute Update

Institute Journal Volume 28 No. 2

• Australia's Financial Services Reform - One Year On
• Bondi Beach Verdict - Who Pays for Catastrophic Injury
• CEO Viewpoint - Richard Ip, Chairman, Life Insurance Council, Hong Kong Federation of Insurers
• From the CEO
• Independent Peer Review: Initiative by Australian Actuaries
• Paying for Asbestos, Part 1
• Sexing Up' the Insurance Policy
• The Emergence of Speech Recognition in Insurance Services
• The Institute Update

Institute Journal Volume 28 No. 1

• Be Careful What You Ask For?
• CEO Viewpoint - Kieran Rigby, CEO, GAB Robins
• From the CEO
• Guns for Hire - Reforms on the way for Expert Witnesses
• How Australia's Tort Reform System is Playing Out in the System
• Life Insurers Multiply their Reporting
• Recruitment and Training in the Insurance Industry
• The Institute Update
• The New Challenge - Recruiting and Retaining Skilled People
• Today's Human Resources Predicament

Institute Journal Volume 27 No. 5

• CEO Viewpoint - Frank O'Halloran, CEO, QBE Insurance
• Free Travel Insurance - Be Careful Where You Travel
• From the CEO
• Terrorism - What If They Hit Our Power or Water
• The Board, the IFRS? and the Death of Buck-Passing
• The Institute Update
• The Insurance Contracts Act Reloaded (Part 2)
• The Umbrella Liability Policy
• Underwriting Commercial Vehicle Fleets in New Zealand - Some Current Issues

Institute Journal Volume 27 No. 4

• Australia's IFRS: The Eagle Has Landed
• CEO Viewpoint - Duncan West, CEO, Vero Australia
• D&O Policies: Dishonesty and Fraud Exclusions
• Education in Hong Kong
• Fit and Proper? The Draft Criteria for Fitness and Propriety in Insurance
• From the CEO
• Membership & CIP News
• Obesity, A Growing Issue for the Life Insurance Industry
• Proportionate Liability for Misleading Conduct Claims
• Return on Investment in Flood Risk Ratings for Managing Flood Exposure
• The Cross Liability Protocol
• The Institute Update
• The Insurance Contracts Act Reloaded (Part 1)
• What is the High Court Up To?

Institute Journal Volume 27 No. 3

• Art Surgery: Post-Op Assessment
• CEO Viewpoint - David Matcham, CEO, Lumley General Insurance
• Free Travel Insurance - Is It Worth the Price?
• From the CEO
• International Financial Reporting Standards and the Financial Services Sector
• Modifications to Vehicles
• New Prudential Standards - Where do we stand?
• New Zealands' Accident Compensation Scheme
• The Institute Update
• The Nuclear Exclusion: What Does It Mean and Who Has Been Tampering With It?
• The Role of the Actuary

Institute Journal Volume 27 No. 2

• A Sydney CAT Bond - Simply a Matter of Time?
• Art Pains: Repair or Write Off?
• CEO Viewpoint - Michael Wilkins, Managing Director and CEO, Promina
• From the CEO
• Home Warranty Insurance
• Is the Liability Insurance Crisis Over?
• Marine Insurance - All At Sea
• New Accounting Standards: Australian Insurers' Day of Reckoning
• New Zealand's 'Leaky Building' Challenges
• The Institute Update
• UMP: Saving Australia's Largest Medical Indemnity Insurer
• Underwriters in Ivory Towers

Institute Journal Volume 27 No. 1

• APRA Stage 2 Reforms
• Case Study: The Use of Non-Insurers in a Traditional Insurance Function
• CEO Viewpoint - John Peberdy, Managing Director, Australia and New Zealand, EIG-Ansvar
• Do Claims Preparers Add Value?
• From the CEO
• Life Insurance in Asia - A Newcomer's View
• Long-Term Climactic Change or Seasonal Adjustment
• New Zealand Update - Electronic Transactions Act
• Non-disclosure and Misrepresentation in Life Insurance
• Recent Developments at the FICS
• The Institute Update
• Why Use Independent Medical Examiners?